Context HelpIf you get lost inside our Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up menu will show up. It contains detailed information about all the operations that you can carry out on the page in question. Each popup appears on the same page so that you can quickly return to your work.
Video TutorialsWe have a wide library of educational videos illustrating how to work with our hosting Control Panel. They're shot for those of you who want to see how things are getting done instead of only reading articles. In this way, everyone can quickly find their way around our Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.If you can't find the answer you need, examine our extensive Frequently Asked Questions section, which includes questions asked by real customers and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new questions & answers in order to encompass all the innovations and new additions to our system.
Ticketing SystemIf you still can't find the solution you are looking for in the FAQ database either, you can get in touch with our great team of support engineers available 24/7 and ready to assist you with any query. Each trouble ticket you open will be replied to in less than sixty minutes (the average response time being just 20 mins), so you won't have to wait a long time to get an answer to your question.